Open Source in the Enterprise: Telecommunications and Contact Centers

Jared Smith (Bluehost)
Sponsored Sessions
Location: E142
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When it comes to running a successful enterprise, nothing is as crucial as your ability to communicate with your employees, your customers, and your partners. And yet, most companies pay little attention to their telecommunications systems unless there is a problem.

In his talk, Jared Smith will talk about telecommunications systems built on open source software such as Asterisk and Kamailio, and how they can give you better productivity and agility, all while saving you money. He will also highlight Bluehost’s use of open source software to run its contact centers.

This session is sponsored by Bluehost

Photo of Jared Smith

Jared Smith

Bluehost

Jared Smith is the Director of Open Source Outreach at Bluehost. Jared has a long history of involvement with open source communities, most recently as the Fedora Project Leader, and before that as the community relations manager for the Asterisk project. His technical background includes programming, large-scale systems administration, telecommunications, and technical training. He holds a Bachelor of Science degree in Computer Engineering from Utah State University.

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For information on exhibition and sponsorship opportunities at the conference, contact Sharon Cordesse at (707) 827-7065 or scordesse@oreilly.com.

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