Ops

Request Tracker (RT) is an enterprise-grade ticketing system. It’s designed to help your organization track what needs to get done and what still needs doing. From basic customer service to advanced back-office workflows, RT is flexible enough to keep your processes smooth and effective. Read more.

Using the AWS infrastructure, affordable third party services and solid Open Source Software, this talk will focus on setting up a solid operations environment and practice that will scale with your site. Read more.

Whether you use Chef, Puppet, or just basic shell scripting, there seems to be no clear way to incrementally develop and test scripts to provision a system. In this talk I'll introduce using local virtual machines managed by Vagrant as a way to achieve this, shortening the feedback loop and increasing productivity and confidence of configuration management script development. Read more.

This talk will talk about how to optimize available hardware resources using a real-world VPS server running a full LAMP stack, including common tuning choke points and misconfigurations. Read more.

Finding on host monitoring that works for OSX, Linux and Windows is tough. It is even tougher to do it without CPU and Memory intensive languages. But, we are doing it with virgo. Virgo is a Rackspace project that is creating a tiny daemon using lua, luvit and C to do monitoring across all major OSes fast and securely. Learn how it is built, how you can hack on it, and what it can do. Read more.