Sessions tagged with 'customer_experience'

Samantha Starmer (REI, Recreational Equipment, Inc.)
Presentation: external link
The future of design is everywhere a user touches our product or service—digital or physical. Web and other digital practitioners must move beyond the screen to designing a holistic customer experience that is seamless across channels and devices. In this interactive workshop, Samantha will provide specific tools for designing for a full experience lifecycle across all channels and touchpoints.

Sponsors

For information on exhibition and sponsorship opportunities at the conference, contact Sharon Cordesse at (707) 827-7065 or scordesse@oreilly.com.

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