For information on exhibition and sponsorship opportunities at the convention, contact Sharon Cordesse at email@example.com
Download the OSCON Sponsor/Exhibitor Prospectus
View a complete list of OSCON contacts
Every community manager knows that community metrics are important, but how do you come up with a plan and figure out what you want to measure? Most community managers have their own set of hacky scripts for extracting data from various sources after they decide what metrics to track. There is no standardised Community Software Dashboard you can use to generate near-real-time stats on your community growth.
Like most open source projects, we have diverse community infrastructure for MeeGo, including Mailman, Drupal, Mediawiki, IRC, git, OpenSuse Build Service, Transifex and vBulletin. We wanted to unify these sources together, extract meaningful statistics from the data we had available to us, and present it to the user in a way that made it easy to see if the community was developing nicely or not.
Building on the work of Pentaho, Talend, MLStats, gitdm and a host of others, we built a generic and open source community dashboard for the MeeGo project, and integrated it into the website. The project was run in the open at http://wiki.meego.com/Metrics/Dashboard and all products of the project are available for reuse.
This presentation will cover the various metrics we wanted to measure, how we extracted the data from a diverse set of services to do it, and more importantly, how you can do it too.
Dave Neary works on Red Hat’s Open Source and Standards team, helping to make all of Red Hat’s upstream projects wildly successful.
With a long history of participation in free software projects, including the GIMP, GNOME, OpenWengo, Maemo and MeeGo, Dave has been exploring the subject of company/community interactions for over a decade.
Dawn Foster provides consulting services for companies wanting to engage with online communities by focusing on the business value of engaging with online communities and social media and helping companies find a way to engage that supports the overall strategies and business goals of the company. Dawn has more than 14 years of experience in business and technology with expertise in strategic planning, management, community building, community management, open source software, market research, social media, and RSS.
Dawn has experience and a passion for bringing people together through a combination of online communities and real-world events. Dawn has experience building new communities, managing existing communities, and providing consulting and advice to companies with a particular emphasis on developer and open source communities. While at Jive Software, she was responsible for building a new developer community for Jive’s new Clearspace product line and managing the existing Ignite Realtime open source community. She is a co-founder and board member of Legion of Tech, a non-profit chartered with organizing free events for the Portland, Oregon technology community. As part of her work with Legion of Tech, Dawn is an organizer for Portland BarCamp, Ignite Portland and other events.
Dawn holds an MBA from Ashland University and a bachelor’s degree in computer science from Kent State University. Previously, she worked at Intel, Jive Software, Compiere, and a Midwestern manufacturing company in positions ranging from Unix system administrator to market researcher to community manager to open source strategist. She uses a combination of technical and business expertise and education to help companies get real business value from participating in online communities. Dawn regularly blogs about online communities as the author of the Fast Wonder Blog, and she blogs for GigaOM’s WebWorkerDaily. She is the author of the book, Companies and Communities: Participating without being sleazy.