Jeff  Dworkin

Jeff Dworkin
Enterprise Marketing Manager, Dialogic Corporation

Web site

Jeff is a recognized pioneer in the Voice Processing and Internet Telephony industries. He co-founded Interface Alternative (later renamed iFace.com) in 1992 and implemented some of the first commercial grade IVR systems that included Speech Recognition, Speaker Verification and Text-To-Speech systems for use in the banking, transportation, retail, health care services, and entertainment industries. The software architecture created by iFace.com still serves as the technological centerpiece of Telco operations in many diverse countries as the United States, Korea, Syria and Palestine. After leaving iFace.com, Jeff worked at pulver.com as Community Developer as well as holding positions at Endavo Media and Communications and Pandora Networks in the areas of Marketing and Business Development. Jeff has recently joined Dialogic in the role of Product and Segment Manager for Enterprise Markets.

Sessions

Mobile
Location: D139/140
Jeff Dworkin (Dialogic Corporation)
Average rating: ***..
(3.00, 3 ratings)
Open-source has made it possible for nearly anyone with a bit of development background to create a telecom application. This presentation will discuss the details of designing application interfaces that need to be used in a "listen only" mode and will include good prompt design, application flow and menu design for both DTMF and ASR implementation. Read more.
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