There is a global consensus that integrated electronic health records are essential to improving health outcomes, providing better quality of care, insuring patient safety, and reducing costs. Unfortunately, the healthcare software industry has yet to produce effective clinical and administrative solutions which are desperately needed worldwide. The lesson for ARRA funding is pouring more money into the same approaches and solutions will continue to yield the same results.
The VA stands out as a role model for how software can be developed and improved to create the kind of fundamental paradigm shift that is essential to catalyzing real change. The session will explore how the VA used open, collaborative software development and improvement processes to drive clinical and cost improvement and transform itself into one of the best managed health systems in the world.
Phillip Longman is a Senior Research Fellow at the New America Foundation and Schwartz Senior Fellow at the Washington Monthly. His work has appeared in such publications as The Atlantic Monthly, Der Spiegel, The Financial Times, Foreign Affairs, Foreign Policy, Harvard Business Review, The New Republic, The New Statesman, The New York Times Magazine, The Wall Street Journal, Washington Monthly, and Washington Post.
His latest book, co-authored with Ray Boshara, is entitled The Next Progressive Era: A Blueprint for Broad Prosperity (Polipoint, Spring 2009). His previous book Best Care Anywhere, recently updated with a second edition by Polipoint in 2010, chronicles the quality transformation of the Veterans Health Administration and applies its lessons for reforming the U.S. health care system as a whole. Mr. Longman has spoken widely on this subject, including appearances on the Keith Olberman show, at the Wharton School of Business, Yale School of Management, WorldVistA, MedImpact, The National Convention of the American Legion, and at numerous VA facilities around the country. His appearance at a recent New America Foundation event on the subject is available here.
His other books include The Empty Cradle: How Falling Birthrates Threaten World Prosperity And What to Do About It, published by Basic Books in 2004 and reissued in paperback in 2006. It examines how the rapid yet uneven fall in birth rates around the globe is affecting the balance of power between nations and influencing the global economy and culture. Mr. Longman’s speaking on this subject include appearances in the documentary, “Demographic Winter” and addresses to PopTech, National War College, the Japan Foundation, the LongNow Foundation, World Congress of Families (Warsaw, Amsterdam), the Standing Senate Committee on Banking, Trade and Commerce (Ottawa), and The St. Gallen Symposium (Switzerland) the Ford Hall Forum (Boston) and the Social Trends Institute (Barcelona).
Mr. Longman is also the author of Born to Pay: the New Politics of Aging in America (Houghton Mifflin, 1987), in which he accurately predicted the mounting strains on federal spending and economic growth associated with the aging of the Baby Boom generation. In 1997, he warned of the consequences excess debt and insufficient savings in his book, The Return of Thrift: How the Collapse of the Middle Class Welfare State Will Reawaken Values in America (Free Press, 1997).
Formerly a senior writer and deputy assistant managing editor at U.S. News & World Report, he has won numerous awards for his business and financial writing, including UCLA’s Gerald Loeb Award, and the top prize for investigative journalism from Investigative Reporters and Editors. He is a graduate of Oberlin College, and was also a Knight-Bagehot Fellow at Columbia University.
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