On Download Day 2008 eight million users downloaded Firefox 3 and set a Guinness World Record.SUMO – support.mozilla.com – was launched as the official in-product help for Firefox 3. SUMO is built on top of TikiWiki (an open source wiki built with PHP and MySQL) which had never been used on such a large scale website before. In this case study we’ll cover the steps used to get SUMO up for Download Day and keep it up since. We’ll cover:
Attendees should be able to apply the tools and techniques to their own web applications, and learn about scaling existing Open Source web apps to meet their needs.
Laura Thomson is a Senior Software Engineer at Mozilla Corporation on the web team, after spending much of the previous decade as a consultant and trainer on various Open Source technologies.
Laura is the co-author of “PHP and MySQL Web Development” and “MySQL Tutorial”. She is a veteran speaker at Open Source conferences world wide.
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