Scaling Firefox Support with PHP

Laura Thomson (Mozilla Corporation)
Mozilla, PHP
Location: Meeting Room J2
Average rating: ***..
(3.83, 6 ratings)

On Download Day 2008 eight million users downloaded Firefox 3 and set a Guinness World Record.

SUMO – support.mozilla.com – was launched as the official in-product help for Firefox 3. SUMO is built on top of TikiWiki (an open source wiki built with PHP and MySQL) which had never been used on such a large scale website before. In this case study we’ll cover the steps used to get SUMO up for Download Day and keep it up since. We’ll cover:
  • Systems approach and diagnosis
  • Profiling
  • Database architecture, replication, and full text search
  • Making caching work (in so many ways)
  • Tricks, hacks, and workarounds
  • Load testing: the architecture of our test cluster and tools and how we use them

Attendees should be able to apply the tools and techniques to their own web applications, and learn about scaling existing Open Source web apps to meet their needs.

Photo of Laura Thomson

Laura Thomson

Mozilla Corporation

Laura Thomson is a Senior Software Engineer at Mozilla Corporation on the web team, after spending much of the previous decade as a consultant and trainer on various Open Source technologies.

Laura is the co-author of “PHP and MySQL Web Development” and “MySQL Tutorial”. She is a veteran speaker at Open Source conferences world wide.

  • Intel
  • Microsoft
  • Google
  • SourceForge.net
  • Sun Microsystems
  • Facebook
  • Gear6
  • Kaltura
  • Liferay
  • MindTouch
  • MySpace.com
  • Novell, Inc.
  • Open Invention Network
  • Rackspace Cloud
  • Schooner Information Technology
  • Silicon Mechanics
  • Symbian Foundation
  • Twilio
  • WSO2
  • Yabarana Corporation

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