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This Bof is for anyone interested in business model used by commercial open source companies that create software (MySQL, JBoss, Pentaho, Alfresco etc). We will describe how these companies work and the opportunities and challenges they face. Lively debate will ensue on whether these companies can even call their software open source, how and why their communities get frustrated, how they could improve their relationships with developers and users, and what terminology should be used with reference to them etc, etc