Hacking Wetware for Fun and Profit

As technical professionals we excel at understanding protocols, standards, file-formats, and APIs. Whenever there is a doubt as to the correct way to do things, one merely needs to read the fine manual or source code.

Unfortunately the reference manual for humans was lost a long time ago, and the source code is poorly documented. We’ve been struggling with inter-human communication ever since.

This talk takes a technical and humourous perspective of how people interact, what motivates them to work effectively, how to model their internal state, and how to use that knowledge to help them work on your problems.