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As technical professionals we excel at understanding protocols, standards, file-formats, and APIs. Whenever there is a doubt as to the correct way to do things, one merely needs to read the fine manual or source code.
Unfortunately the reference manual for humans was lost a long time ago, and the source code is poorly documented. We’ve been struggling with inter-human communication ever since.
This talk takes a technical and humourous perspective of how people interact, what motivates them to work effectively, how to model their internal state, and how to use that knowledge to help them work on your problems.
Paul Fenwick is the managing director of Perl Training Australia, and has been teaching computer science for over a decade. He is a regular presenter at conferences and user-groups throughout Australia, where he is well-known for his humour and off-beat topics.